At Nira Perfume BD, we strive to provide high-quality perfumes and ensure your complete satisfaction. Please read our Return and Refund Policy carefully.

1. Eligibility for Returns

• Products can be returned within 7 days of delivery.

• Only defective, damaged, or incorrect products are eligible for return.

• Products must be unused, in original packaging, and accompanied by the invoice or proof of purchase.

2. Non-Returnable Items

• Opened or used products.

• Products damaged due to misuse or mishandling by the customer.

• Items not purchased directly from Nira Perfume BD.

3. How to Initiate a Return

1. Contact our customer service at 01345-021931 with your order details.

2. Provide photos or evidence of the defect or damage.

3. Once approved, you will receive instructions for returning the product.

4. Return Shipping

• For defective or incorrect items, Nira Perfume BD will cover the return shipping cost.

• For other reasons, the customer may be responsible for the return shipping cost.

5. Refunds

• Refunds will be processed within 7–10 business days after the returned product is received and inspected.

• Refunds will be issued to the original payment method.

• Shipping charges, if any, are non-refundable, except in cases of our error.

6. Exchanges

• We currently do not offer direct exchanges. Customers may return the product for a refund and place a new order for the desired item.

7. Contact Us

For any questions regarding returns or refunds, please contact us:

Nira Perfume BD
Phone: 01345-021931